The National Broadband Network (NBN) rollout represents a fundamental change to Australia’s telecommunications infrastructure.
Many types of devices that are normally connected to phone lines such as; medical and security alarms, EFTPOS and fax machines, lift phones and fire indicator panels can work over the NBN. However you will need to order the right type of service over the NBN to make sure they continue to work correctly.
What should I do when the NBN reaches my area?
When the new NBN fibre service is rolled out, you’ll be contacted by a number of Retail Service Providers (RSP) looking to offer you their telephone and broadband services.
Once you’ve selected your Retail Service Provider, and arrange an install date you should let them know that you have a monitored security alarm or back to mobile system.
You should also contact Complete Alarms to ensure that there is no disruption to your back to base monitoring service.
The Retail Service Provider may advise that your security system will be unaffected by this change & they will simply connect your system to the Uni-V Voice Port, however this has not been fully tested and there is no guarantee that your alarm system will be monitored accurately by this device.
I want certainty with my monitoring, what do I do?
We will recommend you add a GSM / GPRS module to your system which uses a sim card instead of the phone line. We will then re-set up your back to mobile or back to base function based on this functionality.
What should I do if I haven’t got an alarm yet?
Tell us you are in an NBN serviced area. The Bosch 6000 / 16 Plus has the ability to handle digital phone lines. We will create a custom quote on this for you.
Alternatively, we will recommend a GSM unit with any of our existing systems.
